OneCheck was born as an intuition during the Covid-19 pandemic with the desire to make a contribution to the resumption of international air traffic.
The project, initially born as a pilot project together with an Italian tour operator, was subsequently developed thanks to a partnership with some of the main European airlines and thanks to the integration with the main diagnostic centers in the country.
2. What does OneCheck do?
OneCheck is a digital platform developed by travelers for travelers to manage their pre and post travel Covid-19 testing requirements.
The goal is to offer a simple and reliable digital tool to plan and manage Covid-19 tests and related reports quickly, intuitively and economically.
By working with the main italian diagnostic centres OneCheck provides you with visibility of all available testing options nearby. Enabling you to compare availability and prices, and then book, pay and receive your results all via OneChecks online dashboard/app. All our diagnostic centres are authorized by the Ministry of Health.
3. What advantages OneCheck gives?
OneCheck helps you to:
choose from numerous diagnostic centers the one closest to home or to your workplace;
facilitates the management of appointments;
automates the bureaucratic compilation of the Consent Forms necessary for covid-19 tests;
simplifies the receipt and management of covid test reports for your future travels;
provides updated information regarding the travel requirements for the country of destination;
no additional cost.
4. What is the difference between PCR Molecular Test, Antigen Test and Serological Test?
Molecular swabs (PCR), antigenic swabs (also called “rapid”) and serological tests all have the aim of detecting SARS-CoV-2 (Covid-19) infection, however not all have the same value in terms of reliability and effectiveness.
Molecular (PCR) Test:
The Molecular Swab is the most reliable test of all and it is carried out by a nose/oral-pharyngeal swab in a few seconds and it is minimally invasive. The Test Report has a timeframe of 24-72 hours depending on the laboratories.
This is the type of test most requested by airlines and countries.
The Antigenic Swab (otherwise called Rapid) has a lower reliability than the molecular swab as the test detects the surface proteins of the virus (antigens).
It is carried out by means of a nasal / oro-pharyngeal swab in a rapid and minimally invasive manner and the analysis times are very rapid, just 15-30 minutes.
The serological test, through more invasive blood tests, detects the presence of antibodies (produced by the body or by the vaccine) in response to the virus.
There are: Serological Tests which detect the presence of antibodies and Quantitative Serological Tests which detect the dosage of antibodies.
The Test Report has a timeframe of 24-72 hours depending on the laboratories.
5. What test do I need to take to travel?
Italy, the European Union and the majority of states around the world have strict rules in place for access.
Your airline will notify you of the type of test required by the country of destination and the time frame within which to carry out this test.
For the majority of countries, you will be required to demonstrate you are Covid-19 negative with a report of a PCR molecular swab made, depending on the country, between 72 and 48 hours prior the departure.
The rules apply to all travelers regardless of their vaccination status.
Reports of antigenic or serological swabs are generally not accepted.
In the event of a lack of a report with a negative result, access will be denied or a quarantine will be imposed for up to 14 days.
Select the day and time you want to book a test for;
One.Check will provide you with a list oft options available taking into account your required date and time as well as location , along with full price information;
Select the desired option and enter the required personal data;
Pay online (credit and debt cards accepted);
You will be redirected to your One.Check dashboard where you can see your booking confirmation, cancel, reschedule and view and print your test results when available.
7. Are the OneCheck Diagnostic Centers reliable?
All Analysis Centers collaborating with OneCheck are approved by the European Center for Disease Prevention and Control (ECDC) and the Ministry of Health.
The tests used have a CE-IVD mark and follow WHO EUL procedures.
All tests are conducted by healthcare professionals and a doctor is available for medical matters.
All the Analysis Centers comply with the requirements for quality management according to the ISO standards in force.
8. What should I do to change or cancel the appointment?
For all Analysis Centers it is possible to cancel the appointment up to 36 hours in advance without penalty, by writing to firstname.lastname@example.org.
If the cancellation occurs within 36 hours prior to the appointment, a penalty equal to the cost of the chosen service will be applied. (Terms&Conditions).
9. What happens if I don’t show up at the scheduled appointment (No-Show)?
In the case of a No-Show (appointment fixed but not attended and not canceled within the deadlines set out in point 8) a penalty equal to the cost of the chosen service will be applied.
10. What are the payment methods available?
The payment procedure takes place online via our online payment provider Stripe, the world leader in payment systems, guaranteeing maximum security and accepting all major debit and credit cards.
11. Are there any hidden booking fees?
No, our cost policy is simple and totally transparent.
The rates of health services are identical to those at the Analysis Centers.
No additional costs are applied to users as our service fee is covered by the Analysis Center not you.
14. What should I bring to the Analysis Center on the day of the test?
On the day of the test you will only need to bring with you the ‘Informed Consent’ sent by email from OneCheck and previously signed by you and a form of identification such as Identity Card and Fiscal Code.
If necessary, you can show the OneCheck confirmation email of the chosen diagnostic test to the Analysis Center.
15. How do I get the Covid Test Reports?
The reports will be available, depending on the chosen Analysis Center, between 24 and 72 hours after the diagnostic examination,.
As soon as the reports are available, we will notify you by sending SMS and emails which will contain the link for accessing your personal area of the OneCheck Portal, where it will be possible to view and print the Test Reports.
16. How do you protect my personal data?
All your data is processed and protected in accordance with EU Regulation 2016/679, known as GDPR (General Data Protection Regulation).
17. Who do I contact if I have problems during the booking?
If you encounter technical problems while making a booking on OneCheck, please contact us at email@example.com or via chat so that one of our experts can best assist you in the shortest possible time.
18. Who do I contact in case of a Positive Test Results?
In the even of a positive result, the Analysis Centers will always be obliged to communicate the data to the National Health Agency.
OneCheck invites you to carefully follow the regional advice and the directives of the Ministry of Health which set out the requirements to inform your general practitioner, contact the ATS (or local health authority) and make them aware of your positive test resultYou will be required to quarantine for no less than 10 days and produce a negative PCR Test result to end your period of quarantine.
20. Can I activate a partnership with OneCheck to test my company’s employees?
OneCheck is pleased to be able to help companies, small and large, in oering employees swabs (molecular or antigenic) on a periodic basis or as one-os in order to facilitate the return to normal working life as soon as possible.
Write to firstname.lastname@example.org for more information and we will be happy to prepare a process that best suits your business needs.
21. What is the “Green Pass” or so-called “Digital Green Certificate”?
The italian “Green Pass” or “Digital Green Certificate” is a certification that proves one of the following states:
the state of completion of the vaccination against Covid-19: and therefore, the vaccination certificate issued by the Region or the ASL, valid for six months from the date of completion of the vaccinal cycle;
recovery from Covid-19: and therefore, the certificate of end of isolation issued by the ASL and it is valid for six months from the date of end of isolation;
the negative result of a molecular PCR test performed in the previous 48 hours: this is valid for 48 hours from the date of the test.
The “Green Pass” or “Digital Green Certificate” is issued by the Region and it is valid on the national territory only up until the European “Digital Green Certificate” will be in place to allow movement within the Schengen area.
This document will be necessary for all Italian citizens (> 2 years old).
(Updated on May 26, 2021)
22. What is the European “Digital Green Certificate” or “Digital Green Pass”?
The “Digital Green Certificate” or “Digital Green Pass” is a certificate, in digital format, but also on paper, which certifies one of the following states:
vaccination against Covid-19;
successful and proven recovery from Covid-19
negative result of a Covid-19 molecular PCR test
The “Digital Green Certificate” or “Digital Green Pass” is interoperable at continental European level, through a QRcode, verifiable by a digital validation system, associated with a unique identification code at national level and which will also contain a digital signature for further protection from forgery.
The purpose of this certificate is to facilitate the movement of citizens between different countries of the European Union as well as Iceland, Liechtenstein, Norway and Switzerland and will allow to avoid quarantine periods or further tests.
It will be in the national language of the traveler’s country and in English.
The “Digital Green Certificate” will (presumably) be active from June 2021 and will be valid for (at least) six months but further clarifications on validity will arrive shortly.